Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest in 2018, 2019, 2020, 2021, 2022 AND 2023 and Modern Healthcare's Family Friendliest Employer in 2020!

Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times!

Your employer paid benefits include:

• Medical, Dental, Prescription, and Vision for employee and all legal dependents.
• 401(k) plan with 5% employer match after 1 year of employment.
• Employer paid life insurance.
• Short and long term disability.
• Generous PTO with the ability to earn additional personal days.

Please note that this position is in Plummer, ID. Carpool opportunities are available.             

QUALIFICATIONS: Minimum High School diploma or G.E.D. required, current enrollment in High School or GED program will be considered.  Must demonstrate strong skills with written communication including use of Word and Excel.  Prior CNA/MA experience (preferred but may be substituted by at least 1 year of working in optometry/ophthalmology practice).  Proper and professional telephone etiquette is required.  Demonstrated success in providing exceptional customer service required. CPR/First-Aid certification, ophthalmic knowledge, and a valid driver’s license preferred.

ADA ESSENTIAL FUNCTIONS:

• Hearing: within normal limits with or without use of corrective hearing devices.
• Vision: adequate to read 12-point type with or without use of corrective lenses.
• Must be able to verbally interact with staff, clients and public.
• Manual dexterity of hands/fingers for writing, data entry, and handing eyeglass fittings/repair.
• Able to lift up to 20 lbs., (i.e. boxes of paper)
• Standing 10-25% of the day.
• Walking 10-25% of the day.
• Pushing up to 40 lbs.
• Pulling up to 30 lbs.
• Ability to handle high stress levels, multiple demands, and deadlines.

RESPONSIBILITIES:

• Phone calls
• Triages ocular emergencies.
• Proper documentation (including phone calls) into EHR
• Maintains cancellation list.
• Accurately schedules patients.
• Sends no show letters.
• Responds w/ compassion and respect when patients show up late and have to be rescheduled.
• Verify insurance while making appointments.
• Accurately bill for glasses/contacts.
• Uses prescription information from the optometrist and patient’s preference, face shape, and other factors to help select the appropriate pair of eyeglasses, frames and lenses.
• Give product recommendation to patients based on their vision needs and lifestyle, such as frame construction, lens material and lens coating.
• Take accurate measurement of each patients face and optical details to ensure a comfortable and proper fit before ordering frames.
• Adjust new frames using optical tools or pliers to get a closer and more accurate fit on the patient’s face when the patient has problems with comfort or poor vision.
• Maintains contact lens, glasses, and sample inventory and equipment by checking stock to determine inventory level, anticipating needed supplies; placing and expediting orders for supplies; verify receipt of supplies; scheduling equipment service and repairs.
• Maintains necessary relationships with sales representatives to facilitate the implementation of new products.
• Accurately orders contacts and glasses with correct measurements such as seg height, rx, prism, materials, etc.
• Describe spectacle prescription and components.
• Perform a complete and accurate refraction with proper documentation.
• Refine refractive error using autorefractor, phoropter, and/or previous glasses rx.
• Perform and record transposition.
• Calculate and record spherical equivalence.
• Determine near add (bifocal, trifocal, multifocals)
• Troubleshoot remakes.
• Selecting appropriate lens for patient.
• Fluorescein pattern evaluation procedures.
• Analyzing contact lens wear and fit (e.g., movement, centration, overall stability/axis rotation)
• Evaluation of patient subjective responses (e.g., patient comfort/discomfort, visual acuity)
• Obtaining quality slit lamp exam and properly storing data.
• Properly educate patient on contact lens handling and safety.

• Obtains patient’s chief complaint by interviewing patient and entering into EHR.
• Create intake, which includes entering information such as:
  • Allergies
  • Medications
  • Histories
  • PHQ3
• Keep appointments on schedule by starting patient testing in a timely manner.
• Optimizes patients’ satisfaction, provider time, and exam room utilization by efficiently pre-testing patients. Which includes:

• Visual acuities, Pupils, Extraocular muscles, Confrontational fields, Autorefractor, Lensometer, Blood pressure, Fundus photos, OCT, Visual fields, Tonometry, and Dilation.
• Other duties as assigned.