Marimn Health All positions are filled based on Tribal Preference.  We conduct pre-employment drug screening.

Start Over with Job Search

Returning Applicant?  Login Now

WELLNESS SERVICES OPERATIONS MANAGER
Job Code:2024-CC-022
Location:COEUR CENTER
Preferred Experience:Some Experience Required
Minimum Experience:Some Experience Required
Job Category:Regular Full Time
  

Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest in 2018, 2019, 2020, 2021, 2022 AND 2023 and Modern Healthcare's Family Friendliest Employer in 2020!

Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times!

Your employer paid benefits include:

  • Medical, Dental, Prescription, and Vision for employee and all legal dependents.
  • 401(k) plan with 5% employer match after 1 year of employment.
  • Employer paid life insurance.
  • Short and long term disability.
  • Generous PTO with the ability to earn additional personal days.

Please note that this position is in Plummer, ID. Carpool opportunities are available.             

QUALIFICATIONS:

High school diploma or GED required.  AA/AS degree in Business, Finance, Physical Recreation, Public Health Care, Exercise Science or another related field preferred. Must have excellent interpersonal skills in a mixed culture context. Must be organized, professional and able to establish and maintain supportive working relationships with staff, the public, service groups and facility users. Demonstrated success in providing exceptional customer service required. Must enjoy working with and around kids.  Proper and professional telephone etiquette is required. Extensive experience in customer service, project collaboration and proven ability to support tasks and project advancement. Must be able to operate a personal computer and learn operation of software applications, including ability to type efficiently, knowledge and utilization of Microsoft Word and Excel. Must have experience in conflict resolution respond to membership/fee/program related inquiries in a timely and professional manner. Must hold and/or be willing to obtain the following: Food Handlers Certification, First Aid/CPR certification, and Water Watcher certification in the first six months of employment and must be able to pass a Criminal Background Check.

ADA ESSENTIAL FUNCTIONS:

  • Hearing: within normal limits with or without use of corrective hearing devices.
  • Vision: adequate to read 12-point type with or without use of corrective lenses.
  • Must be able to verbally interact with staff, clients and public.
  • Manual dexterity of hands/fingers for writing and data entry.
  • Able to lift up to 50 lbs.
  • Standing 25 -50% of the day.
  • Walking 25 - 50% of the day
  • Pushing up to 40 lbs.
  • Pulling up to 30 lbs.

RESPONSIBILITIES:

  • Performs administrative non-manual office work supporting the overall operation of areas within the Wellness Services departments. This may include but is not limited to the creation of contracts, organizing training and travel, submitting marketing materials, and grant reporting.
  • Support wellness services programs activities by familiarizing self with daily activities and special events.
  • Quarterly creation of the Wellness Services Team Meeting Power Point at the direction of the Wellness Services Director.
  • Keep Director informed, especially in regard to matters of significance that may arise, ensuring safety and excellent member experience.
  • Schedule meetings as needed with collaborative partners, provide administrative support with agendas, meeting minutes, and with timely follow up on tasks.
  • Work with team Managers to gather all necessary data and information for the Quarterly Report and Newsletter in collaboration with Marimn Health Marketing team for formatting and publication approval.
  • Demonstrate a comprehensive knowledge of, and comply with the company’s policies and procedures, including the rules and procedures contained in the Marimn Health Boys & Girls Club/Wellness Services Membership Handbook and consistently and appropriately enforce them.
  • Maintain wellness services staffing list, onboarding timeline, 90-day reviews date reminders, 90-day attire orders, and staff training certification dates.
  • Facilitate onboarding experience for all new wellness services team members.
  • Organize and facilitate orders for Wellness Services team, including obtaining invoices, ensuring payment occurs and adding vendors as needed.
  • Present to groups on a variety of topics related to holistic health care and wellness services programs.
  • Work closely with the Wellness Service Managers and Director to assist with excellent service delivery.
  • Make recommendations and secures purchase orders for equipment, supplies and maintenance needs of the program utilizing electronic system.
  • Attend required staff meetings, takes clear and accurate minutes, serves on assigned committees and prepares reports as requested.
  • Participates in Policies and Procedures meetings, assisting with making edits/updates as directed ensuring electronic updates are complete and uploaded on organization digital platform.
  • Respond in a timely manner to assignments and communicates with Director when timelines cannot be met.
  • Work as a team member of the Wellness Services Team.
  • Utilize ActiveNet for internal/external programing reservations of gym/conference room/natatorium/field utilization times as needed in support to community/private external reservations.
  • Work in collaboration with Management team for all grant deadline tracking and data collection.
  • Assist with the development of educational materials to help connect families and community members with other services offered by Marimn Health and the Coeur d’Alene Tribe.
  • Consistently demonstrate positive, effective communication skills and interactions with members, volunteers, youth, teens, elderly, fellow Marimn Health employees and external community partners.
  • Consistently promote a positive, professional image of Marimn Health at all times, and provide consistent high-quality customer service to all Members and the community.
  • Responds promptly to Member requests or concerns.
  • Has a positive, engaging and appropriate relationship with youth, teens, parents and staff.
  • Conducts tours of the facilities, using excellent verbal communication skills to relay the mission, vision, values, and scope of operations of Marimn Health Wellness Services.
  • Participates in ongoing education toward applicable and additional certifications.
  • Maintains current certifications, updating when necessary and before expiration date(s).
  • Attends all meetings and trainings as assigned.
  • Performs other duties as assigned.